Vision of OUR Laboratory

Consumer electronics are constantly changing at a fast pace and finding innovative ways to improve consumers' lifestyles. So why shouldn't the Customer Service Industry innovate just as fast?

At TC LAB, we aim to research the new technologies in consumer electronics, the environments they are applied in, as well as the lifestyle patterns of the consumers that use them, to develop quick, easy, and efficient methods of Customer Service processes that will bring growth to our industry.

• 

  • Launch of new technologies
  • Change of living environments
  • Shifting consumers' lifestyles and demands
• 

• 

  • Research of technologies, products, and consumers’ lifestyle
  • Development of new Customer Service Processes
• 

• 

  • Deployment of quick, easy, and efficient Customer Service processes
  • Enables Customer Service more innovative and convenient